Environment:
Three EV Windows 2008 R2 x64 Servers, each with their own Vault Store, Indexes and Storage. on V 9.0 SP2
Several Exchange 2003 (in the old domain) and Several Exchange 2010 Servers with six CAS servers in the new domain. Same Exchange Organization.
To Date:
I have just migrated the three Enterprise Vault Windows 2003 x32 servers to a new active directory domain and onto three new Windows 2008 R2 x64 servers.
The indexes have been moved to the new domain and mapped to a different drive than the old servers. The data storage is remaining in the old domain for now. A two way trust exists and is functioning correctly.
The customer wanted to use new Server Names and new DNS cnames for the servers in the new domain. No problem.
The EV servers were successfully migrated and Enterprise Vault is functioning as expected in the new domain on new hardware with EV 9.0 SP2.
Problem:
The customer is in the middle of an Exchange migration of mailboxes from their Exchange 2003 servers in the old domain to new Exchange 2010 servers in the new domain.
Since the migration to the new domain the Exchange 2003 users in the old domain are able to access their archived items via shortcuts in Outlook, they can use the EV Search functionality, the EV Archive Explorer and retrieve and delete archived items no problem.
The Exchange 2003 mailboxes that have been migrated to the Exchange 2010 servers are not being enabled for mailbox archiving on the Exchange 2010 servers and prior to my migrating the Enterprise Vault Servers to the new hardware they were able to access their archived emails using EVbuttons in their Outlook 2010 mailboxes. (During the migration of their mailboxes to Exchange 2010 the hidden message went along with the mailbox). As well their workstation have the EV 9.0 client installed so they had the Enterprise Vault Buttons in their Outlook client even though they are not enabled for archiving..
Unfortunately now that we have moved the EV Servers to the new domain the hidden message in their Exchange 2010 mailbox has the old vault server FQDN in it and they are unable to use the EV buttons. They can however access their archived items using a separate webpage and opening Archive Explorer pointing at one of the new servers.
There is a manual way to import the updated Exchange 2003 hidden message into their exchange 2010 mailboxes using MFCMAPI to export the "IPM.EnterpriseVault.Settings" and importing it into their Exchange 2010 mailboxes.
Has anyone used this MFCMapi method and hopefully found a way to script or automate this process as we have another 7,000 mailboxes to migrate to exchange 2010.
Enabling and synchronizing the mailboxes in Exchange 2010 is not an option as far as management is concerned.
Judy Glazier