Hello Everyone, recently I purchased backup exc V.12, I received a email from symantec giving me a serial number and a website "fileconnect.symantec.com" I went to the website, entered my serial number and it displays the product that i purchased, once i click on the device i purchased, I get the following instructions:
Important Instructions for Downloading Backup Exec™ 2012:
All Backup Exec 2012 product files and components are listed below. In order to obtain the complete Backup Exec 2012 image, download the following files to the same directory:
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.1of2
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.2of2
Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.cmd
After downloading the files, combine them by double-clicking Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.cmd. The files will be combined to form the full DVD image. Use a DVD authoring tool to burn the ISO to a physical DVD which you can use to install the product.
after downloading all 3 files, i rund the cmd file and i get the following error:
Windows cannot open this folder
The compressed (zipped) folder 'C:\Users\administrator\desktop\backup exec\backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.cmd.zip' is invalid.