Hi,
I'm running Backup exec 2012 with SP1 and installed everything with no problems. I then created a dedupe drive and configured and again, no problem. I then created a job that would dedupe and then duplicate to tape, after which I was prompted to restart the services. On restarting I'm now getting the following error.
Backup Exec was unable to initialize and communicate with the device \\.\MediumChanger3 [IBM 3573-TL A.60] (Access is denied.). Click the link below for more information on how to diagnose the problem.
I've found the following http://www.symantec.com/business/support/index?pag... which applies to BE2010 R2 but when I try to complete the steps in the solution, the 'enable virtual tape library support' is greyed out and I'm unable to unselect.
The tape loader does seem to still work, but this error appears everytime the services restart/server reboots?
Cheers