I need a solution
Hi
In servicedesk 7.5 password reset feature I am giving permission to user on AD that User can change password but still when user wants to submit reset password request through SD it showing insufficient right to user.
Exactly which rights should we provide to user
Secondly through our manager login requested reset password for user and it gets approved it automatically what password sets how exactly this process will work because user not able to login now and it showing account login but in AD there is any account lock