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Synthetic full not becoming baseline

I need a solution

None of my Synthetic Full backups are becoming true baseline backups; they only contain the contents of the incrementals.

I am running BackupExec 2012 fully patched and up-to-date. All backups are going to a disk based backup destination (no tapes involved). Some of the jobs are daily incremental, then weekly synthetic. Some are daily incremental, then daily synthetic. I created jops using the wizard, and made sure the first real full backup was set to not expire until well after a few synthetic backups had run. Once the media for the initial full baseline expires, and BackupExec automatically cleans it out (deletes it), I can no longer restore files that have not been part of any subsequent incremental.

I thought maybe I was being a bit dense and perhaps you need to keep that initial full backup indefinitely, but all of the Symantec documentation I've read and everything here in the forum suggests that the Synthetic is supposed to be the new baseline and the initial baseline is no longer required. Obviously, I've done something wrong but I can't figure out what.


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