I need a solution
Hello all,
I've had to do a quick Windows 8 System Restore and it seems to have broken the BE .cloud encryption passphrase/connection with client (have a red x on - client encryption key passphrase is no longer valid etc.). Is there any way to create or force a new passphrase creation or client sync? I don't want to have to uninstall/reinstall, create a new profile and then wait a week or more for the client backup data to be full protected.
If not, is there a way I can guard against this in the future (i.e. stop the Symantec services, boot into safe mode before I do the MS SR, etc.)?
*I've attached a screenshot of the error.