Hello Techies,
Need help in fixing the issue, Error - (156) snapshot error encountered.
Error occurred while performing backup of a VM machine.
This error occurred at 0:02:15 after the backup is triggered. Pasted the detailed status below, The NBU Media and master server are different, we have Windows 2003 R2 as the media server OS and its x86 bit OS and Master Server is IBM AIX 5.3.
This is reoccurring issue, the backup is failing often. There are no environmental changes carried out recently on both the NBU and client end.
The Data Store where this VM resides is on a XIV storage box and the ESX version is 4.
Let me know how to permanently fix this snapshot error issue or need a workaround if the final solution indicates to up gradation.
Let me know what more details required to fix this EC.
Detailed Job Status:
10/31/2012 00:49:38 - requesting resource xx-xxxx-xxx04-b-hcart3-robot-tld-0
10/31/2012 00:49:38 - requesting resource XX-XXXX-XXXX01.NBU_CLIENT.MAXJOBS.<Client Server Name>
10/31/2012 00:49:38 - requesting resource XX-XXXX-XXXX01.NBU_POLICY.MAXJOBS.VMWARE3-VCB
10/31/2012 00:49:38 - Info nbrb (pid=2162758) Limit has been reached for the logical resource XX-XXXX-XXXX01.NBU_POLICY.MAXJOBS.VMWARE3-VCB_VCB
10/31/2012 00:50:04 - begin Create Snapshot
10/31/2012 00:50:04 - snapshot backup of client <Client Server Name> using method VMware
10/31/2012 00:49:59 - Waiting for scan drive stop IBM.ULT3580-TD3.018, Media server: xx-xxxx-xxx04-b
10/31/2012 00:50:00 - granted resource XX-XXXX-XXXX01.NBU_CLIENT.MAXJOBS.<Client Server Name>
10/31/2012 00:50:00 - granted resource XX-XXXX-XXXX01.NBU_POLICY.MAXJOBS.VMWARE3-VCB
10/31/2012 00:50:00 - granted resource 800921
10/31/2012 00:50:00 - granted resource IBM.ULT3580-TD3.018
10/31/2012 00:50:00 - granted resource xx-xxxx-xxx04-b-hcart3-robot-tld-0
10/31/2012 00:50:01 - estimated 1132190 kbytes needed
10/31/2012 00:50:01 - begin Parent Job
10/31/2012 00:50:01 - begin Flash Backup Windows: Start Notify Script
10/31/2012 00:50:02 - started process RUNCMD (pid=1163408)
Operation Status: 0
10/31/2012 00:50:02 - end Flash Backup Windows: Start Notify Script; elapsed time 0:00:01
10/31/2012 00:50:02 - begin Flash Backup Windows: Step By Condition
Operation Status: 0
10/31/2012 00:50:02 - end Flash Backup Windows: Step By Condition; elapsed time 0:00:00
10/31/2012 00:50:02 - begin Flash Backup Windows: Read File List
Operation Status: 0
10/31/2012 00:50:02 - end Flash Backup Windows: Read File List; elapsed time 0:00:00
10/31/2012 00:50:02 - begin Flash Backup Windows: Create Snapshot
10/31/2012 00:50:03 - started process bpbrm (pid=14468)
10/31/2012 00:51:53 - Critical bpbrm (pid=14468) from client <Client Server Name>: FTL - snapshot creation failed, status 156
10/31/2012 00:51:54 - end Flash Backup Windows: Create Snapshot; elapsed time 0:01:52
10/31/2012 00:51:54 - end writing
Operation Status: 156
10/31/2012 00:51:54 - end Parent Job; elapsed time 0:01:53
10/31/2012 00:51:54 - begin Flash Backup Windows: Stop On Error
Operation Status: 0
10/31/2012 00:51:54 - end Flash Backup Windows: Stop On Error; elapsed time 0:00:00
10/31/2012 00:51:54 - begin Flash Backup Windows: Delete Snapshot On Exit
10/31/2012 00:51:54 - begin Flash Backup Windows: Delete Snapshot On Exit
10/31/2012 00:51:56 - started process bpbrm (pid=11744)
10/31/2012 00:51:57 - end writing
Operation Status: 0
10/31/2012 00:51:57 - end Flash Backup Windows: Delete Snapshot On Exit; elapsed time 0:00:03
10/31/2012 00:51:57 - begin Flash Backup Windows: End Notify Script
10/31/2012 00:51:58 - started process RUNCMD (pid=917528)
Operation Status: 0
10/31/2012 00:51:58 - end Flash Backup Windows: End Notify Script; elapsed time 0:00:01
Operation Status: 156
10/31/2012 00:51:58 - end Flash Backup Windows: Delete Snapshot On Exit; elapsed time 0:00:04
snapshot error encountered (156)