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can't connect with dialup

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I need a solution

Hi,

I'm looking for some trouble-shooting suggestions. Although I have no problem connecting to pcAnywhere 12.5 remotes via  IP, I am unable (except for one) to connect to them via dialup. The modems handshake, but then there's no video, and I get the dialog "The selected computer is not responding. Connection cannot be made." In each case, besides being able to connect via IP directly over the internet, I also can connect via IP if I first use dialup netorking to connect to the server (Server 2003/SP2) VPN. But I simply can't get a connection via pcAnywhere directly. The servers to which I am trying to connect are equipped with a variety of brand-name modems (3Com, USR, Zoom, Intel). All phone lines are standalone analog lines (i.e. no fax or other equipmen on those lines).

I have eliminated a line problem on my end because there is one server, equipped to the others, to which I CAN consistently connect via direct dialup.

I have checked and rechecked the settings and all remotes are set similarly.

I'll be happy to look and relook at anything anyone suggests.

GaryK


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