Is it possible to run ServiceDesk 7.5 behind a ISA reverse proxy? Our infrastructure team would prefer that this run behind a reverse proxy rather than exposing it in the DMZ. We've set up a test reverse proxy for internal use and I get the error below. I know SD uses sessions and the ISA server is probably breaking that. Has anyone successfully configured SD in this scenario?
Server was unable to process request. ---> Error retrieving reports. ---> Verify Session ID failed
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at LogicBase.Ensemble.Webparts.Default.ReportsService.ReportsService.GetReportsTreeforSelection(String sessionID, ReportViewType viewType, Boolean filterByTable, ViewTable filterTable) at LogicBase.Ensemble.Webparts.Default.Reports.AbstractReportViewerWebPart.GetReportsTree(ReportViewType reportType, Boolean filterByTable, ViewTable filterTable) at LogicBase.Ensemble.Controls.Views.BaseReportHeader.OnPreRender(EventArgs e) at LogicBase.Ensemble.Controls.Views.StandardReportHeader.OnPreRender(EventArgs e) at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)