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Problems backing up SQL data

I need a solution

Wer using Symantec Netback up V7.5.0.4 on a Windows Server 2008 Service pack 2 and all our other tapes\jobs are completing without issues.  Only our SQL data is not getting backed up.  Pretty much a novice at reading errors so help would be very much appreciated.  Here is a copy of the logs below.

 

Look forward to any suggestions.

 

14/03/2013 05:40:46 - Info dbclient(pid=6068) ERR - Error in VDS->Close: 0x80770004.

14/03/2013 05:35:34 - Info dbclient(pid=6068) INF - BACKUP STARTED USING

14/03/2013 05:35:34 - Info dbclient(pid=6068) Microsoft SQL Server 2008 R2 (SP1) - 10.50.2500.0 (X64)

14/03/2013 05:35:34 - Info dbclient(pid=6068) Jun 17 2011 00:54:03

14/03/2013 05:35:34 - Info dbclient(pid=6068) Copyright (c) Microsoft Corporation

14/03/2013 05:35:34 - Info dbclient(pid=6068) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1)

14/03/2013 05:35:34 - Info dbclient(pid=6068) Batch = C:\Program Files\Veritas\NetBackup\dbext\mssql\temp\Netbackup_WorkSite_Script[0].bch1363239267[0].bch, Op# = 1

14/03/2013 05:35:35 - Info dbclient(pid=6068) INF - Using backup image CLEOPATRA.MSSQL7.CLEOPATRA.db.PBSASSIST.~.7.001of001.20130314053533..C

14/03/2013 05:35:35 - Info dbclient(pid=6068) INF - backup database "PBSASSIST" to VIRTUAL_DEVICE='VNBU0-6068-7928-1363239334' with stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2

14/03/2013 05:35:36 - Info dbclient(pid=6068) INF - Number of stripes: 1, Number of buffers per stripe 2.

14/03/2013 05:35:36 - Info dbclient(pid=6068) INF - Created VDI object for SQL Server instance <CLEOPATRA.BLME.LOCAL>. Connection timeout is <300> seconds.

14/03/2013 05:40:40 - Info dbclient(pid=6068) ERR - Error in GetConfiguration: 0x80770003.

14/03/2013 05:40:40 - Info dbclient(pid=6068) CONTINUATION: - The api was waiting and the timeout interval had elapsed.

14/03/2013 05:40:46 - Info dbclient(pid=6068) ERR - Error in VDS->Close: 0x80770004.

14/03/2013 05:40:47 - Info dbclient(pid=6068) CONTINUATION: - An abort request is preventing anything except termination actions.

14/03/2013 05:40:47 - Info dbclient(pid=6068) INF - OPERATION #1 of batch C:\Program Files\Veritas\NetBackup\dbext\mssql\temp\Netbackup_WorkSite_Script[0].bch1363239267[0].bch FAILED with STATUS 1 (0 is normal). Elapsed time = 314(314)
seconds.

14/03/2013 05:40:53 - Info dbclient(pid=6068) INF - BACKUP STARTED USING

14/03/2013 05:40:53 - Info dbclient(pid=6068) Microsoft SQL Server 2008 R2 (SP1) - 10.50.2500.0 (X64)

14/03/2013 05:40:53 - Info dbclient(pid=6068) Jun 17 2011 00:54:03

14/03/2013 05:40:53 - Info dbclient(pid=6068) Copyright (c) Microsoft Corporation

14/03/2013 05:40:53 - Info dbclient(pid=6068) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1)

14/03/2013 05:40:53 - Info dbclient(pid=6068) Batch = C:\Program Files\Veritas\NetBackup\dbext\mssql\temp\Netbackup_WorkSite_Script[0].bch1363239267[0].bch, Op# = 2

14/03/2013 05:40:53 - Info dbclient(pid=6068) INF - Using backup image CLEOPATRA.MSSQL7.CLEOPATRA.db.Worksite.~.7.001of001.20130314054051..C

14/03/2013 05:40:54 - Info dbclient(pid=6068) INF - backup database "Worksite" to VIRTUAL_DEVICE='VNBU0-6068-7908-1363239653' with stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2

14/03/2013 05:40:55 - Info dbclient(pid=6068) INF - Number of stripes: 1, Number of buffers per stripe 2.

14/03/2013 05:40:55 - Info dbclient(pid=6068) INF - Created VDI object for SQL Server instance <CLEOPATRA.BLME.LOCAL>. Connection timeout is <300> seconds.

14/03/2013 05:45:55 - Info dbclient(pid=6068) ERR - Error in GetConfiguration: 0x80770003.

14/03/2013 05:45:56 - Info dbclient(pid=6068) CONTINUATION: - The api was waiting and the timeout interval had elapsed.

14/03/2013 05:46:02 - Info dbclient(pid=6068) ERR - Error in VDS->Close: 0x80770004.

14/03/2013 05:46:02 - Info dbclient(pid=6068) CONTINUATION: - An abort request is preventing anything except termination actions.

14/03/2013 05:46:03 - Info dbclient(pid=6068) INF - OPERATION #2 of batch C:\Program Files\Veritas\NetBackup\dbext\mssql\temp\Netbackup_WorkSite_Script[0].bch1363239267[0].bch FAILED with STATUS 1 (0 is normal). Elapsed time = 311(311)
seconds.

14/03/2013 05:46:05 - Info dbclient(pid=6068) INF - Results of executing <C:\Program Files\Veritas\NetBackup\dbext\mssql\temp\Netbackup_WorkSite_Script[0].bch1363239267[0].bch>:

14/03/2013 05:46:05 - Info dbclient(pid=6068) <0> operations succeeded. <2> operations failed.

14/03/2013 05:46:06 - Info dbclient(pid=6068) INF - The following object(s) were not backed up successfully.

14/03/2013 05:46:06 - Info dbclient(pid=6068) INF - PBSASSIST

14/03/2013 05:46:07 - Info dbclient(pid=6068) INF - Worksite

14/03/2013 05:46:07 - Info dbclient(pid=6068) INF - This batch was run 2 times and resulted in 0 successful backup(s) and 2 failure(s) after repeated attempts.


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