I need a solution
Halloo Every one, Please need your help.........
I am Running Symantic Endpoint Ver. 12.1.1101..401 RU1 MP1 and have around 30 clients 29 of them are working fine UP-TO-DATE, geen showing and every thing as you can see in one example below:
Operating System | Group | User Name | Last time status changed | Last Scan Time | IP Address | Auto-protect Status | Firewall Status | SONAR Status | Download Insight Status | Network Intrusion Prevention Status | Browser Intrusion Prevention IE Status | Browser Intrusion Prevention Firefox Status | Tamper Protection Status | Antivirus Content | IPS Signatures | SONAR Content | Download Protection Content | |
Windows XP Professional | My Company\Laptops and Desktops | XXXXXXXXX | 03/07/2013 10:31:40 | 03/07/2013 10:27:30 | XX.XX.XX.XX | Enabled | Enabled | Enabled | Enabled | Enabled | Enabled | Enabled | Enabled | 03/06/2013 r35 | 03/05/2013 r1 | 03/01/2013 r11 | 03/06/2013 r3 |
But there is One client that is showing OUT-OF-DATE,
If i updated normaly its success if i copy the Definitions Update its success and the green dot is there and the client is perfect on the client PC but on the Endpoint Manager it is showing OUT-OF-DATe, i tied to remove and install, it worked and the other day it showed me Out-Of-Date again as you can see below:
Computer Name | Operating System | Group | User Name | Last time status changed | Last Scan Time | IP Address | Auto-protect Status | Firewall Status | SONAR Status | Download Insight Status | Network Intrusion Prevention Status | Browser Intrusion Prevention IE Status | Browser Intrusion Prevention Firefox Status | Tamper Protection Status | Antivirus Content | IPS Signatures | SONAR Content | Download Protection Content |
XXXXXXX | Windows XP Professional | My Company\Servers | XXXXXXX | 03/07/2013 10:21:03 | 03/04/2013 09:02:30 | XX.XX.XX.XX | Enabled | Enabled | Enabled | Enabled | Enabled | Enabled | Enabled | Enabled | 03/03/2013 r9 | 03/01/2013 r2 | Out-of-date 02/08/2013 r11 | 03/01/2013 r9 |
Can you please let me know how to fix this issue for single PC Client.
Thanks